FAQ

1. How can I complete the purchase of my order on the website?
  1. To place an order for your purchase, follow these steps:
  2. Click the "Add to cart" or "Buy Now" button for the products you wish to buy.
  3. You can choose to "Continue Shopping" to add more items to your cart or click "Checkout" to proceed with your payment for the selected products.
  4. You will be directed to a login page where you should log in using your Username and Password. If you don't have an account yet, you will need to register one before proceeding with the payment.
  5. Confirm your shipping address on the "Shipping Address" page and click the "next" button.
  6. Choose your preferred shipping methods and click "next."
  7. Select your payment method and then click "next."
  8. Reconfirm your billing details and agree to the terms and conditions.
  9. Click "Confirm Order" to finalize your purchase.

2. What payment methods are accepted?
Guitarlicious offers various payment methods, including:
  1. Cash Payment
  2. Online Transfer
    Bank : Public Bank
    Bank Account : 3224002929
    Account Name : Kuantan Music Centre Sdn Bhd
    After you made the payment , kindly upload the proof of payment/receipt to us
  3. 3 months 0% Installment through Atome
  4. Shopee SPayLater
  5. DuitNow E-wallet
  6. Touch 'N' Go E-wallet
  7. Online Credit Card / Debit Card
    - Via Ipay88 (Visa or Mastercard / Internet Banking)

3. How long does the delivery usually takes?
Delivery times can vary depending on your location:
- For East Malaysia, the delivery time can range from 2 to 7 days.
- For West Malaysia, the delivery time can range from 5 to 14 days.

Please note that any changes in the delivery timeframe are contingent on the courier services.


4. Is it possible for me to personally pick up my order from your showroom?
Certainly, you have the option to choose 'Pickup in store' during check out.
GUITARLICIOUS.MY
Taipan 2, J-G-12, Block J, Jalan PJU 1a/1, Ara Damansara, 47301 Petaling Jaya, Selangor
šŸ“ Google Maps : https://goo.gl/maps/XcTmcqHTyfiiyEn17
šŸ“ Waze : https://waze.com/ul/hw281xrrtb

āŒš Opening Hours :
Monday - Saturday: 11AM - 7PM
Wednesday : Closed
Sunday : 12PM - 6PM


5. Where can I contact you if I have any questions?
You can reach us via WhatsApp at +60 19-590 4640 for any enquiries.



6. Do you have Shopee or Lazada as well?
Of course! Here are the following links:
Shopee : https://shopee.com.my/guitarlicious
Lazada : https://www.lazada.com.my/shop/guitarlicious