Are all instruments sold on the website authentic and original?
Yes, we only carry authentic product from official suppliers. All gear on guitarlicious-online.com is sourced directly from authorized distributors and brand partners.
Can I self-collect my order from the physical showroom?
Yes! Select "Pickup" at checkout. Once your order is ready, you can collect it from our retail store:
GUITARLICIOUS.MY
Address: Taipan 2, Block J, Jalan PJU 1a/1, Ara Damansara, 47301 Petaling Jaya, Selangor
Hours: Monday – Saturday: 11:00 AM – 7:00 PM (Closed Wednesdays) | Sunday: 12:00 PM – 6:00 PM
How long does shipping take within Malaysia, and can I track my order?
We process orders within 1-2 business days. Delivery within West Malaysia takes 2-5 days, while East Malaysia may take 5-7 days. International shipping times vary.
Once your order is processed and dispatched, you will receive a tracking number via email/SMS to monitor delivery progress online.
What payment and installment options are available?
We accept major Credit/Debit cards (Visa/Mastercard) via iPay88, Online Bank Transfers, e-Wallets (DuitNow, Touch 'n Go eWallet), and Cash for in-store collection. For flexible financing, buy-now-pay-later (BNPL) and installment options are available through platforms like Atome and Shopee SPayLater.
